Knowledge Base

Powering the world’s best user experiences.

Month: June 2019

How does the Layers Panel works?

The ‘Layer Panel’ is a tool we use to: Rename each layer; By simply double click in the layer you want to rename. Detect which layer is active; Whenever you select an element in your artwork, the selected layer will appear in green in the layers panel. Organize the artwork . . . Read more

How do I reset my password?

On the homepage, click ‘Login’. Click the ‘Forgot Password’ link. Enter your email address – You’ll then receive an email with a reset password link. Click the link and finally, enter your new password.

Why is my credit card being declined?

Declines can happen for a variety of reasons. When our payment processor submits the charge to your credit card company, they have an automated system that determines whether or not to accept the charge. Unfortunately, most declines are generic so we don’t get much information on our end. First, ensure . . . Read more