Declines can happen for a variety of reasons. When our payment processor submits the charge to your credit card company, they have an automated system that determines whether or not to accept the charge. Unfortunately, most declines are generic so we don’t get much information on our end. First, ensure . . . Read more
Please contact support and we’ll take care of it for you.
Under ‘My Account’, click on ‘Billing’. Select the ‘Invoices’ tab and then click “customize your invoices with company details.” Enter your company details and click save. To generate your invoice, click ‘Download PDF‘
Under ‘My Account’, click on ‘Billing’. Then click on ‘Change payment details’.
We’re really sorry to hear that you’re considering cancelling your subscription. If there’s anything we can do to improve your experience, please contact us and let us know before cancelling. If you do need to cancel, head to ‘My Account’ then click on ‘Billing’. Click on “Cancel Subscription” Read the . . . Read more
Unfortunately we cannot accept PayPal as a method of payment. We accept Visa, MasterCard and American Express credit cards.